Job Description
We are looking for a dedicated and enthusiastic Dental Office Receptionist to join our growing pediatric dental practice. This is a great opportunity to join a patient focused dental team where your attention to detail will make a difference everyday.
Responsibilities:
*Greet and check in patients, creating a warm and welcoming front office experience while creating a first impression of our team.
* Schedule, confirm and manage patient appointments using a dental practice software.
* Answer incoming calls, take messages and respond to patient's inquiries.
* Ability to verify insurance benefits and answer patient's insurance questions.
* Collect payments at the time of visit and manage collections.
* Filing, typing, checking emails and corresponding with patients.
* Obtaining information for new patients.
* Utilize Dentrix for patient scheduling and records.
* Review treatment plan fees and payment options with patients.
* Know billing process and be able to post payments in patient's accounts.
Skills:
* Strong understanding of dental terminology.
* Be a strong communicator and answer phones in a kind manner.
* Friendly, upbeat and dependable personality, and strong interpersonal skills to build rapport with patients and staff.
* Prior experience in a dental front office, administrative or receptionist role.
Join our dental team and become a great asset to our office where patients feel like family.
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